Terms & Conditions
Welcome to iPuzzleLab. These Terms & Conditions (“Terms”) apply to your use of the iPuzzleLab website and your purchase of products from us.
By accessing our website or purchasing a product, you agree to these Terms.
1. About iPuzzleLab
iPuzzleLab provides downloadable digital word search puzzle books in PDF format.
All products sold through our website are digital products only unless specifically stated otherwise.
No physical books or physical products will be shipped.
2. Digital Products
Our products are provided as downloadable PDF files.
Product descriptions, images and previews are provided to help customers understand what they are purchasing.
Before purchasing, please ensure that your device can open PDF files and that you have access to a suitable PDF reader.
Our PDFs are designed to be viewed digitally and/or printed for personal use.
3. Orders and Purchases
When you place an order through our website, you are making an offer to purchase the selected digital product.
An order is considered accepted once payment has been successfully processed and we provide access to the purchased product.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, technical errors or misuse of our services.
4. Pricing
All prices displayed on our website are in the currency shown at checkout.
We reserve the right to change product prices at any time.
Any price change will not affect an order that has already been successfully completed.
5. Payment
We may accept payments through third-party payment providers, including:
-
Credit and debit cards
-
PayPal
-
Apple Pay
-
Google Pay
Payment processing is handled by the relevant payment provider.
We do not directly store your complete payment card details.
6. Digital Download and Delivery
After a successful purchase, you will receive access to your purchased digital PDF.
Your download link may be provided through:
-
Your website order/account area; and/or
-
The email address provided during checkout.
You are responsible for providing a correct and accessible email address.
If you cannot locate your download email, please check your spam, junk or promotions folder before contacting us.
7. Download Problems
If you experience a technical problem accessing a purchased PDF, please contact us.
We will make reasonable efforts to help you access the product you purchased.
You may be asked to provide information reasonably necessary to verify your purchase.
8. Personal Use Only
Unless we provide written permission, purchased iPuzzleLab products are licensed to you for personal, non-commercial use only.
You may:
-
Download the PDF you purchased
-
Print copies for your own personal use
-
Use the puzzles for your own entertainment
-
Print the puzzles for personal use at home or through a printing service
You may not:
-
Resell the PDF
-
Share the PDF publicly
-
Upload the PDF to websites, file-sharing services or social media
-
Give copies of the PDF to other people for their personal use
-
Distribute the PDF through email, messaging services or other platforms
-
Modify and resell the puzzles
-
Use the puzzles or PDFs to create a competing commercial product
-
Claim the puzzles or content as your own
9. Intellectual Property
All iPuzzleLab content, including but not limited to:
-
Puzzle designs
-
Word lists
-
Puzzle grids
-
Answer keys
-
PDF layouts
-
Graphics
-
Website content
-
Logos
-
Branding
-
Text
-
Images
is owned by or licensed to iPuzzleLab and is protected by applicable intellectual property laws.
Purchasing a digital product does not transfer ownership or copyright of the product to you.
Your purchase gives you a limited right to use the purchased product for personal purposes in accordance with these Terms.
10. Printing
You are permitted to print purchased puzzles for your personal use.
Printing through a commercial printing service is permitted where the printed copies are solely for your personal use.
You may not use a commercial printing service to produce copies for resale, distribution or commercial use.
11. Refunds and Digital Products
Because our products are digital files that can be accessed or downloaded immediately after purchase, refunds may be limited once the digital product has been accessed or downloaded.
However, nothing in these Terms excludes or limits any rights you may have under applicable Australian consumer law.
If you experience a problem with your purchase, please contact us and we will consider the issue and work with you to find an appropriate solution.
12. Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or other applicable laws.
Where Australian Consumer Law provides you with rights that cannot legally be excluded, those rights continue to apply.
13. Website Use
You agree not to:
-
Use our website for unlawful purposes
-
Attempt to gain unauthorised access to our website or systems
-
Interfere with the operation or security of our website
-
Copy or reproduce website content without permission
-
Use our website to distribute malicious software
-
Engage in activity that could damage or disrupt our services
We may restrict or terminate access to our website where reasonably necessary to protect our business, customers or website.
14. Website Availability
We aim to keep our website and digital products available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted or error-free.
Temporary interruptions may occur due to maintenance, technical problems, hosting issues, internet services or circumstances outside our reasonable control.
15. Third-Party Services
Our website may use third-party services, including payment processors, website services, email services, analytics providers and other technology providers.
Your use of third-party services may be subject to their own terms and conditions and privacy policies.
16. Limitation of Liability
To the extent permitted by law, iPuzzleLab will not be responsible for losses resulting from circumstances outside our reasonable control, including internet outages, device problems, software incompatibility, email delivery problems or third-party service interruptions.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
17. Changes to These Terms
We may update these Terms from time to time.
Any updated Terms will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.
18. Governing Law
These Terms are governed by the laws applicable in Victoria, Australia.
Any disputes will be dealt with in accordance with applicable Australian law.
19. Contact Us
If you have any questions about these Terms, your order or our digital products, please contact us through the contact details provided on the iPuzzleLab website.
iPuzzleLab
Website: iPuzzleLab.com